Privacy policy
This privacy policy sets out how Study International UK Limited uses and protects your personal data. This privacy policy is provided in a layered format so you can click through to the specific areas set out below.
- IMPORTANT INFORMATION AND WHO WE ARE
- TYPES OF PERSONAL DATA WE COLLECT ABOUT YOU
- HOW IS YOUR PERSONAL DATA COLLECTED?
- HOW WE USE YOUR PERSONAL DATA
- DISCLOSURES OF YOUR PERSONAL DATA
- INTERNATIONAL TRANSFERS
- DATA SECURITY
- DATA RETENTION
- YOUR LEGAL RIGHTS
- CONTACT DETAILS
- COMPLAINTS
- CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES
- THIRD PARTY LINKS
1. Important information and who we are
- Privacy policy
This privacy policy gives you information about how S.I. UK (LONDON) LTD collects and uses your personal data through your use of this website, including any data you may provide when you register with us
- Controller
S.I. UK (LONDON) LTD is the controller and responsible for your personal data (collectively referred to as “COMPANY”, “we”, “us” or “our” in this privacy policy).
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights (paragraph 9), please contact the DPO using the information set out in the contact details section (paragraph 10).
2. The types of personal data we collect about you
Personal data means any information about an individual from which that person can be identified.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
This website is not intended for children (those under the age of 13), and we do not knowingly collect data relating to children.
We collect personal information, such as names, addresses, email addresses, telephone numbers, when submitted by you during the registration process.
We will share your details with registered and contracted university partners and other educational institutions (Partner Universities) in regards of your interest in studying there.
Registering with us mean you understand that we will collect information about you and share it with educational institutions
- Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and sex.
- Contact Data includes email address and telephone numbers.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website.
- Interests and Profile Data includes, your interests, your university preferences, your course preferences, and other information about you that may be relevant to an application to a Partner University.
- Usage Data includes information about how you interact with and use our website, products and service.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals’ Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering.
3. How is your personal data collected?
We use different methods to collect data from and about you including through:
Draft – confidential & subject to legal professional privilegeThis website is not intended for children (those under the age of 13), and we do not knowingly collect data relating to children.
We collect personal information, such as names, addresses, email addresses, telephone numbers, when submitted by you during the registration process.
We will share your details with registered and contracted university partners and other educational institutions (Partner Universities) in regards of your interest in studying there.
Registering with us mean you understand that we will collect information about you and share it with educational institutions.
- Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us by phone, email or otherwise. This includes personal data you provide when you:
- register with us:
- create an account on our website;
- subscribe to publications;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us feedback or contact us.
- Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.
- Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:
- Technical Data is collected from the following parties:
- analytics providers;
- advertising networks; and
- search information providers.
- Identity and Contact Data is collected from publicly available sources.
4. How we use your personal data
We have set out below, in a table format, a description of all the ways we plan to use the various categories of your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
| Purpose/Use | Type of data | Legal basis and retention period |
|---|---|---|
| To register you |
Identity: name, nationality Contact: email, phone number, address Profile: university of interest, courses of interest |
This data is necessary for our legitimate interests. We obtain this data to support your expression of interest in our partner universities, keep our records updated and manage our relationship with you. We will retain this data for 2 years from our last interaction with you. |
| To market our services and educational institutions to you |
Identity: name, nationality Contact: email, phone number, address Profile: university of interest, courses of interest |
This data is necessary for our legitimate interests. We obtain this data to support your expression of interest in our partner universities, keep our records updated and manage our relationship with you. We will retain this data for 2 years from our last interaction with you. |
| To manage our relationship with you |
Identity: name, nationality Contact: email, phone number, address Profile: university of interest, courses of interest Communications: Any correspondence we have with you |
This data is necessary for our legitimate interests. We obtain this data to support your expression of interest in our partner universities, keep our records updated and manage our relationship with you. We will retain this data for 2 years from our last interaction with you. |
| To administer and protect our business and website | Usage and Technical |
This data is necessary for our legitimate interests. We obtain this data to ensure we can provide a functioning and secure website. We may also obtain this data to assess user experience. |
Opting out of marketing
You can also choose to “Reject All” cookies in the cookie banner.
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Further, you can disable the “Marketing” category in our cookie consent settings if you would like to opt out of marketing-related activities, including advertisements on social media platforms, remarketing content, and tracking.
Additionally, if you would like to stop receiving marketing emails, you can opt out anytime via the unsubscribe link at the bottom of our emails.
You have additional rights including rights to request your data is deleted in certain circumstances and these are set out in section 9.
Cookies
For more information about the cookies we use and how to change your cookie preferences, please see Cookie policy.
5. Disclosures of your personal data
We may share your personal data where necessary for the purposes described in section 4 as follows.
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Partner Universities based in the UK.
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Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. International transfers
We may transfer your personal data to service providers that carry out certain functions on our behalf. This may involve transferring personal data internationally to countries which have laws that do not provide the same level of data protection as the UK law.
Whenever we transfer your personal data out of the UK to service providers, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place.
We may use specific standard contractual terms approved for use in the UK which give the transferred personal data the same protection as it has in the UK, namely the International Data Transfer Agreement or The International Data Transfer Addendum to the European Commission’s standard contractual clauses for international data transfers. To obtain a copy of these contractual safeguards, please contact us.
7. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
- We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances you can ask us to delete your data: see paragraph 9 below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
9. Your legal rights
You have a number of rights under data protection laws in relation to your personal data.
You have the right to:
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Request access to your personal data (commonly known as a “subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
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Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
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Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
- You also have the absolute right to object any time to the processing of your personal data for direct marketing purposes (see OPTING OUT OF MARKETING in paragraph 4 for details of how to object to receiving direct marketing communications).
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Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
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Withdraw consent at any time where we are relying on consent to process your personal data (see the table in section 4 for details of when we rely on your consent as the legal basis for using your data). However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
- Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:
- If you want us to establish the data’s accuracy;
- Where our use of the data is unlawful but you do not want us to erase it;
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
10. Contact details
If you have any questions about this privacy policy or about the use of your personal data or you want to exercise your privacy rights, please contact our DPO:
- Email address: [email protected]
- Postal address: Office 147, Floor One, Liberation Station, Esplanade, St. Helier, JE2 3AS, Jersey
11. Complaints
You have the right to make a complaint at any time to the Jersey Office of the Information Commissioner (ICO), the Jersey regulator for data protection issues (www.jerseyoic.org). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
12. Changes to the privacy policy and your duty to inform us of changes
We keep our privacy policy under regular review.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.
13. Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.